In a double blow to Twitter, two key safety leaders have left the company within days. The first departure came from Twitter’s head of trust and safety, Ella Irwin, who resigned on Thursday evening following a public disagreement with owner Elon Musk over a content moderation decision.
Twitter head of Trust & Safety Ella Irwin resigned last night after Musk overruled & publicly rebuked her decision to remove a video posted by Daily Wire’s Matt Walsh titled “What is a Woman?” Brand safety manager Maie Aiyed also resigned as Musk continues to platform hate speech
— Andrew Wortman 🟧 (@AmoneyResists) June 2, 2023
The incident involved a video by Matt Walsh, a far-right personality known for attacking transgender individuals, which Irwin’s team determined violated Twitter’s hate speech rules.
Twitter canceled a deal with @realdailywire to premiere What is a Woman? for free on the platform because of two instances of “misgendering.”
— Jeremy Boreing (@JeremyDBoreing) June 1, 2023
I’m not kidding.
Here's what happened:🧵1/16
Musk has been promoting Twitter as a venue for what he calls free speech, attracting more right-wing, often anti-transgender personalities like Tucker Carlson and Ron DeSantis. The company also recently announced a content deal with The Daily Wire. Jeremy Boreing, whose thread on the video appears above, works for The Daily Wire.
The Twitter owner publicly criticized the decision made by Twitter staff to remove the video, calling it a “mistake.”
This was a mistake by many people at Twitter. It is definitely allowed.
— Elon Musk (@elonmusk) June 1, 2023
Whether or not you agree with using someone’s preferred pronouns, not doing so is at most rude and certainly breaks no laws.
I should note that I do personally use someone’s preferred pronouns, just as I…
Irwin previously replaced Yoel Roth. He was among the few executives from the company’s pre-Musk previous era who still tried to work with Musk. But that didn’t last long, Roth left the company in November 2022, less than a month after Musk took over.
In April, Twitter quietly removed its policy on hate speech that protects trans people from misgendering and deadnaming. The policy still prohibits direct attacks based on various attributes, including gender identity.
On Friday, just a day after Irwin’s departure, A.J. Brown, Twitter’s head of brand safety and ad quality, has also decided to leave the company. Brown played a crucial role in ensuring that ads did not appear alongside inappropriate content.
His departure raises concerns for incoming CEO Linda Yaccarino, who is faced with the task of addressing Twitter’s struggles in retaining advertisers. The platform has faced skepticism from advertisers since the acquisition by Musk, particularly due to the mass layoffs, Musk’s erratic decision-making, and concerns on the rise of hate speech in the platform.
Our statement regarding our end to paid advertising on Twitter due to the proliferation of hate speech on the platform: https://t.co/I3b0HxMO5Q pic.twitter.com/mtbbX5hZpI
— Ben & Jerry's (@benandjerrys) May 31, 2023
The resignations of two safety leaders in quick succession highlight a still ongoing turbulence at the platform. Additionally, the inconsistency and ambiguity surrounding Twitter’s content moderation have further fueled concerns about the platform’s ability to maintain a safe and inclusive environment.
Information for this story was found via Axios, Reuters, Twitter, and the sources and companies mentioned. The author has no securities or affiliations related to the organizations discussed. Not a recommendation to buy or sell. Always do additional research and consult a professional before purchasing a security. The author holds no licenses.